HypeTeq

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Project Brief

Bot Development on cloud based Microsoft Azure
Customer Service Bot for Europe based Retail giant to implement high performance chatbot with high scalability by leveraging conversational AI platform.

Project Information

Our Process

01

Analysis

The most crucial part of the web app development process is to analyse and gain an accurate understanding of what the client wants and their vision for the development. By thoroughly understanding goals, we analyse and form a strategic structure for development.

02

Design

From defining site architecture to selecting the technical stack, we design the complete roadmap of the project, starting from colour schemes, graphics, icons, templates, user experience, style guides, transitions, buttons, and much more to finalize the design aspect.

03

Development

With an agile strategy, we are adaptable & dedicated to the project scope & effectively incorporate quality assurance into the development processes by consistently providing value to clients. The entire process is also remarkably transparent.

04

Delivering

After development, we optimize the performance when required and renew licenses while adding new features according to the product roadmap to ensure we attain successive growth and satisfactory results that adds value.

Business Goals

Deliver better support with intelligent assistants by amplifying lead generation & boosting revenue while leveraging conversational AI Platform for end-to-end customer service automation.

Challenges:

Our Approach:

Outcomes & Values Delivered:  

Technologies Used

Microsoft Azure:

Framework

Language

Developed with Microsoft azure, bot framework-based bot for class apart interactions and enhanced user experience.

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